Privacy Policy
Effective Date: November 12, 2026
1. Introduction
Korean Learning Hub ("we," "our," or "us") respects your privacy and is committed to protecting the personal information of students, parents, guardians, and website visitors.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, register for lessons, submit forms, make payments, or communicate with us.
By using our website, you acknowledge that you have read this policy.
2. Information We Collect
Depending on how you use our services, we may collect:
A. Personal Information
Full name
Email address
Telephone number
Billing information
Country, state, and general location
B. Student Information
Student name and age
Parent or guardian contact information
Korean language proficiency
Piano experience and skill level
Learning goals and preferences
Lesson attendance and progress records
C. Payment Information
Payments may be processed through third-party payment providers. We may receive payment confirmations, transaction references, and billing information. Full payment card details are generally handled by the payment processor rather than stored directly by us.
D. Website Information
IP address
Browser and device information
Website activity
Cookies and analytics information
Pages visited and referral sources
3. How We Use Information
We use collected information to:
Register students for educational programs.
Schedule and manage lessons.
Communicate with students and parents.
Process payments and refunds.
Evaluate student learning levels.
Monitor educational progress.
Improve our website and services.
Respond to questions and customer requests.
Send important service announcements.
Send marketing communications where permitted.
4. Sharing Personal Information
We do not sell personal information in exchange for money.
We may share necessary information with:
Website hosting providers.
Online scheduling platforms.
Payment processing companies.
Video conferencing providers.
Email communication services.
Analytics and website security providers.
Government authorities when legally required.
Third-party providers are responsible for their own applicable privacy practices.
We do not authorize students' personal information to be used for unrelated purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Maintain website functionality.
Remember visitor preferences.
Understand website traffic.
Improve user experience.
Measure marketing performance.
Visitors can manage cookies through their browser settings. Where legally required, we will request consent before using nonessential tracking technologies.
6. Children's Privacy
Korean Learning Hub may provide educational services to children and teenagers.
Parents or legal guardians should complete registration and provide consent for students under 18.
For children under 13, we will follow applicable requirements of the Children's Online Privacy Protection Act (COPPA), including parental notice and verifiable parental consent when required.
We do not knowingly collect personal information from children under 13 in violation of applicable law.
Parents may contact us to request access to, correction of, or deletion of their child's information, subject to applicable legal requirements.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide educational services.
Maintain student and enrollment records.
Complete financial transactions.
Comply with legal and tax obligations.
Resolve disputes.
Enforce our agreements.
When information is no longer required, we will take reasonable steps to securely delete or dispose of it.
9. Your Privacy Rights
Depending on your state or country, you may have rights to:
Request access to personal information.
Request correction of inaccurate information.
Request deletion of personal information.
Obtain a copy of certain personal information.
Opt out of certain sales, sharing, or targeted advertising.
Withdraw consent where applicable.
Object to certain processing activities.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), when applicable.
To submit a privacy request, contact us using the contact information provided below.
10. Email Marketing
You may receive educational updates, announcements, promotions, or newsletters if you subscribe or otherwise consent where required.
You may unsubscribe from promotional emails at any time using the unsubscribe link. Transactional and important service-related communications may still be sent.
11. International Visitors
If you access our website from outside the United States, your information may be processed in the United States or other countries where our service providers operate.
Where applicable, we will follow relevant international data protection requirements, including the European Union General Data Protection Regulation (GDPR) and United Kingdom data protection laws.
12. Third-Party Websites
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices, security, or content of external websites.
Please review their privacy policies before submitting personal information.
13. Changes to This Policy
We may update this Privacy Policy periodically. Any revisions will be published on this page with an updated effective date.
14. Contact Information
For questions, privacy requests, or concerns, contact:
Korean Learning Hub
Business Email: [Insert Business Email]
Website: [Insert Website URL]
Business Address: [Insert Business Address]